Privacy Policy
JTYD Consulting Pty Ltd and Greenleaf Cosmetics Australia Pty Ltd are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information, and how you manage our Confidential Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including questionnaires, telephone, email, our website, interviews, and from other public available sources and from third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
JTYD Consulting Pty Ltd and Greenleaf Cosmetics Australia Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Confidential Information
Confidential Information is defined as all information regardless of its form about JTYD Consulting Pty Ltd and Greenleaf Cosmetics Australia Pty Ltd such as the affairs, business dealings, know-how or clients of either party that is provided by one or both parties in connection with or arising out of events and discussions, including but not limited to:
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Strategic or business information, concepts, plans, strategies, directions or systems (such as product costs, and images of the manufacturing, warehousing, office and laboratory of Greenleaf Cosmetics Australia Pty Ltd);
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Research, development, operational, legal, regulatory or marketing;
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Customer and supplier information (such as images of brands and products manufactured by Greenleaf Cosmetics Australia Pty Ltd);
Confidential Information must be kept confidential and may only be used for the Purpose. Confidential Information may not be disclosed to the media, published online, or disclosed to third parties including but not limited to other skincare brands and manufacturers.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
JTYD Consulting Pty Ltd
health@jtyd.co
Greenleaf Cosmetics Australia Pty Ltd